Player Responsibilities
When choosing Pocono Mountain Paintball for you and or your group, we ask you to be realistic about everyone’s abilities and be sure to ask questions of our staff prior to booking. Anyone in your group that has any medical condition, physical limitations, or is seriously overweight should consult a physician before playing paintball. For safety reasons, we reserve the right to refuse service to anyone that we perceive to be under the influence of drugs or alcohol or deem unfit for play.
Release of Liability
Due to the inherent risks involved in playing paintball or any of our other outdoor activities, all participants are required to read our Pocono Mountain Paintball Rules and Player Responsibility sheet and read & sign an assumption of risk/release of Liability Waiver form. Any players under the age of 18 must also complete a National Paintball Association Medical Permission Form; this form must also be signed by the minor’s legal parent of guardian. Although we are fully licensed and insured, you play paintball AT YOUR OWN RISK.
Reservation Policy
Advanced reservations are required. There are times we can accommodate walk-ons, but this is rare. The only way to guarantee your spots is with a pre-paid reservation. If your reservation is made more than 3 weeks prior to your date of play, a $10 per person deposit is required at the time of booking, with the remaining balance due 3 weeks prior to the date of play. Any bookings within 3 weeks of the date of play require payment in full at the time of booking.
Cancellation Policy
Cancellations made more than 21 days prior to the date of play will receive a full refund. Reservations canceled between 7 to 20 days of the date of play will receive a refund, less a $10 per person processing fee. Reservations canceled within 1 to 7 days of the date of play will receive a Raincheck, less a $10 per person processing fee. Day of cancelations and no shows will receive a Raincheck, less a $20 per person processing fee. There are no exceptions to this policy so please remember to account for weather conditions, traffic, construction, etc.
Rescheduling Policy
Rescheduling any reserved activity or trip less than 7 days in advance will incur a $10 per person rescheduling fee. Any reserved activity rescheduled on the date of the reservation will be subject to a $20 per person rescheduling fee.
Late Arrivals
Paintball, Biking and Zipline reservations are for a specific time and we will have Staff here and ready for you at that time. If you are late for any of these activities you will be charged a $50 late fee for every 30 minutes you are late. There is no guarantee you will be able to participate in your scheduled activity if you arrive late.
Food & Red Rock Cafe
Food orders are not refundable unless canceled or rescheduled at least 48 hours prior to the reservation date. Pre-ordering lunches is the only way to guarantee a lunch though our Cafe. You may purchase lunches on site when you arrive but they are first come first serve.
Minimum Age
All players at Pocono Mountain Paintball must be at least 10 years of age.
Field Paint / Paint Grenades / Pyrotechnics
Only paintballs and paint grenades sold at Pocono Mountain Paintball may be used on our playing fields. There is no permitted use of any smoke or other pyrotechnics on any PMP playing field.
Bring Your Own Gun (BYOG)
Players are permitted to bring their personally owned paintball gun / marker. No Fully Automatic or Burst Firing paintball guns / markers are permitted. A Paintball Gun / Marker is considered Fully Automatic or Burst Firing if more than one projectile (paintball) is fired when the trigger is depressed one time. All privately owned guns will be checked and chronographed by Pocono Mountain Paintball Staff to ensure player safety.
Group Gratuity Policy
Organized groups of 24 or more participants will be subject to a $1 per person prepaid gratuity for their Referees. Our Refs work very hard especially when taking a large Youth or Adult Group on to the fields. Some groups plan on tipping their guides while many camps, schools, & other large groups don’t provide the chaperones they send with any means of payment. This ensures the organization planning the outing is prepared to give a gratuity. If after your trip you feel your Refs did not earn this gratuity please inform our management.
Facility Use / Rental Policy
Groups that wish to come early or stay after (1 hour or less) to cook, eat or participate in other activities can do so at no extra cost as long as it is pre-arranged and does not interfere with other customers. Any groups arriving more than an hour early or wish to stay more than an hour after they arrive back at our Adventure Center will be charged $100 per additional hour to cover the cost of staff that must remain on site and clean up after everyone has left.
We also have large grills for rent if any group wants to bring their own food to cook afterwards. Grills must be reserved in advance and cost $75 per rental. Propane & grill clean up is included.
Groups & Youth Groups
18 or more players must be present and pay with a single credit card, check, or cash to receive Group Rates . To qualify as a Youth Group 18 or more player must be present, pay with a single credit card, check, or cash, be part of a recognized organization (Scouts, Church, School, College, Camp, etc…) and 75% of the players must be considered a youth member.
Children and Minors Policy
Anyone 17 years of age or younger who wishes to participate in any of our activities must have a completed assumption of risk / release of liability waiver that is signed by their parent or guardian. In addition, all minors, participating or not, must be accompanied by a responsible adult 18 years of age or older at all times. We will not take any minors rafting, paintballing, ziplining, kayaking or biking with out a responsible adult 18 years of age or older with them. We will not have minors left unattended on our premises while all adult members of their party leave to participate in one of our activities. Please contact our office for any questions regarding this or any of our policies.
Maximum Allowed Paintball Velocity
No paintball guns, rental or private, may exceed the velocity of 270 feet per second. A Chronograph and tools are available to adjust gun velocity if needed.
Pet Policy
No pets of any kind are allowed on the premises or to be present during any of our activities. Pets can not be left unattended in cars in our parking lot. Documented Service Animals are welcome (prior coordination is appreciated).
Lost & Found Policy
Pocono Mountain Paintball is not responsible for lost or stolen items; please keep your belongings with you or locked in your vehicle at all times. Lost & Found items will be held for 90 days, please contact us as soon as possible if you believe you left anything at our facility.
Drugs & Alcohol
NO use of any drugs (including marijuana) or alcohol are permitted prior to or during play. For safety reasons, we reserve the right to refuse service to anyone that we perceive to be under the influence of drugs or alcohol with out refund.